Sunday, 19 November 2017


Gluten-Free Food Service

NHS Western Isles announces the introduction of the new Scottish Gluten-free Food Service, an NHS service that allows patients who in live in Scotland and have a confirmed diagnosis of coeliac disease and/or dermatitis herpetiformis to:  

  • Order and receive gluten-free foods through a community pharmacy of their choice, without having to go through their GP for prescriptions as long as they are registered with a Scottish GP Practice.
  • Have more control over the amount and types of foods that can be ordered each month up to an agreed maximum unit amount.

  Benefits to patients

  • They no longer have to contact their GP each time that a prescription is needed.
  • More control over the amounts and variety of foods that can be ordered.
  • A food list allows patients to choose what they want so that they can try different foods.
  • For adults, an annual coeliac disease health check will be offered by community pharmacists at registration to help monitor their condition.


  • GPs will inform eligible patients that they can use this service and will also let them know the maximum number of units that they can order each month.
  • The GP will give these patients a registration form that they will take to a pharmacy of their choice.
  • Patients can still receive prescriptions from their GP if they wish rather than using this service. Care Home patients are not eligible for the community pharmacy service.
  • Pharmacists will then register patients for the service and provide all the necessary information about how to access the food list and order forms.


  • Using the food list, an order form is completed each month selecting products up to an agreed maximum amount and handed into the chosen pharmacy.
  • The pharmacy will contact the patient when the order is ready.