Friday, 20 October 2017


British Red Cross launches Help at Home service

Published on 15 Mar 2013

The British Red Cross will be launching a 'Help at Home' service during March 2013, as a result of funding from the NHS Western Isles Change Fund.

The project will enable older people with additional support needs to be able to leave hospital when they are deemed to be medically fit enough to go home, helping to prevent delayed discharge from hospital, which can take place as a result of a lack of basic help in the home following a stay in hospital.

The service is intended for those people who do not require a higher level of support and intervention through a personal care package provided by the Comhairle, but would benefit from a degree of help until they are fully able to manage within their home. 

The project has been supported by the Western Isles Change Team; a multi-agency group which includes representation from NHS Western Isles, Comhairle nan Eilean Siar and Third Sector organisations. The Change Team awarded funding of almost £17,500 to the British Red Cross to deliver the 'Help at Home' service. The aim is that 'Help at Home' will improve services for older people in the Western Isles, supporting them to maintain independence and remain at home where possible.

NHS Western Isles Nurse Director/Chief Operating Officer Nigel Hobson stated: "This project will allow us to help some people to leave hospital in a timely manner and ensure that their time in hospital is not extended due to the need for social support such as help in the home. By making help available, such as lighting fires, collecting medicines and light meal preparation, we will assist people to gain strength and confidence until they feel able to look after themselves."

Comhairle nan Eilean Siar Director of Social and Community Services Iain Macaulay said: "I welcome this addition to the range of services we can offer to older people in the community. The British Red Cross service is complementary to our existing Home Care Service and is intended to provide help to older people who do not require a personal care package, yet would still benefit from help in the home following a stay in hospital. This provides us with a wider range of service provision and we look forward to continuing to work with our Third Sector Partners on reshaping care for older people."

Helen Bath, British Red Cross operations director for Northern Scotland, said: "We are delighted to be working with our partners in the Western Isles to deliver this important Help at Home service.

"Nobody wants to stay in hospital for longer than necessary and this service will enable people who need some short-term support to be discharged sooner, allowing them to recover fully in the comfort of their own home.

"The Red Cross has a great deal of experience in delivering this kind of support, helping people to live as independently as possible in their own homes for as long as possible. All our volunteers are carefully selected and trained to the highest standards."

-        Ends -

Notes to Editors:

Background on the Change Fund: the Scottish Government implemented the Reshaping Care for Older People Programme in 2010 to optimise the independence and wellbeing of older people at home or in a homely setting. Established in 2011, the Change Fund enables health, social care, housing, Independent and Third Sector partners to implement local plans for making better use of their combined resources to improve outcomes for older people.

The Reshaping Care for Older People programme in the Western Isles has been co-ordinated by the Joint Liaison Planning Group and the Change Team. The Change Team is a multi-agency action team to bring together local organisations to develop a programme of change and new initiatives to support the national Reshaping Care agenda. The Change Team includes representatives from NHS Western Isles, Comhairle nan Eilean Siar, Western Isles Community Care Forum, the Community Planning Partnership and Co Cheangal Innse Gall.


Maggie Fraser

Communications Manager

01851 708060



Press Releases/RedCross/March 2013                                                                                                 NHS Western Isles Press Release


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