Why should I get involved?

Patient with nursesUser and public involvement is a vital part of NHS Western Isles service development. To continually improve services, NHS professionals welcome opportunities to listen carefully to service users as experts in their own right.

Feedback, comments, compliments and complaints provide us with an opportunity to review and reflect on the care and services we provide, to learn and improve patients experiences.

The following are examples of service improvements that have been put in place in response to your feedback in 2013-2014: