Beware of Scam GP calls

NHS Western Isles is urging individuals to be aware of fraudulent telephone calls claiming to be from GP practices, or doctors themselves, after a national rise in scam GP telephone calls.

This is when members of the public receive a call appearing to be from their GP, asking them to press a button to update their details, or asking for a payment. Many of these messages suggest that if the person does not update their details, they will be removed from the GP practice list.  

This is a common trick used by criminals to increase the sense of urgency, panicking individuals into giving out their details or pressing buttons on their phone.

Remember, take a moment to stop and think before parting with your money or any personal information.  It's ok to reject, refuse or ignore any requests – and only criminals will try to rush or panic you.

If you receive a call from an unknown number or individual asking you to update your details, hang up.  NEVER provide them with any details and NEVER press a number on your handset in these situations if asked.  ALWAYS hang up. If you receive a scam telephone call, you can report this to Police Scotland by telephoning 101.

If you are at all unsure about an issue relating to your health, please contact your GP practice direct.  In the event you have revealed your banking information, contact your bank immediately.

For further information about protecting yourself against fraud, visit Take Five to Stop Fraud via: www.takefive-stopfraud.org.uk