Friday, 20 October 2017


The Freedom of Information (Scotland) Act 2002

The Freedom of Information (Scotland) Act 2002 provides individuals or organisations with the right to request information held by a public authority. As a public authority, NHS Western Isles (NHSWI) therefore has a number of obligations under the Act.

We are committed to be open and transparent in the way that we work. This is a commitment which is supported by the Act, which aims to increase openness and accountability in government and across the public sector by ensuring that people have the right to access information. The Act enables members of the public to scrutinise the decisions of public authorities more closely and thereby ensure that the services we provide are efficiently and properly delivered.

In order for a request to fall under the auspices of Freedom of Information, a request must:

  • Be in writing or in another permanent form (letter, fax, email, voicemail message)
  • State the name of the applicant and provide an address for correspondence (this can be an email address)
  • Describe the information requested.

Any individual or organisation can make a request for information. Our Freedom of Information Policy is available by clicking here ('FOI Policy').

Publication Scheme

Section 23 of FOISA requires Scottish public authorities to maintain a Publication Scheme. A Publication Scheme sets out the types of information that we routinely make available and is subject to approval by the Scottish Information Commissioner, who is responsible for enforcing FOISA. We are obliged to review this Scheme from time to time.

The aim of the Publication Scheme is to provide you with access to information that we routinely publish and demonstrate our openness and transparency in the decisions we take. The scheme tells you how you can access this information.

The Publication Scheme is available here.

Patient confidentiality

The FOISA does not change the right of patients to protection of their patient confidentiality in accordance with the Data Protection Act and Article 8 of the Human Rights Convention.

Maintaining the legal right to patient confidentiality continues to be an important commitment on our part. To help with this, we have appointed someone who is called a Caldicott Guardian. Dr Maggie Watts, the NHS Western Isles Medical Director, is our Caldicott Guardian who has the responsibility to ensure the protection of patient confidentiality throughout the organisation in accordance with your legal rights.

The Caldicott Guardian can be contacted by writing to:

Dr Maggie Watts
Caldicott Guardian
NHS Western Isles
Health Board Offices
37 South Beach
Isle of Lewis

Requesting information under the Freedom of Information (Scotland) Act 2002

When requesting information please include the following details:

  • Your name and address
  • Daytime telephone (optional)
  • Email address if you would like information sent to you in this way
  • The information or documents you would like to access

You should submit your FOI request in writing to:

Eddy Yates
Information Governance Manager
NHS Western Isles
Health Board Offices
37 South Beach
Isle of Lewis

Or via email to This email address is being protected from spambots. You need JavaScript enabled to view it.