HomeAccessibility Statement

Accessibility Statement

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This accessibility statement applies to www.wihb.scot.nhs.uk

How accessible this website is

We know some parts of this website are currently not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will respond to your request and get back to you in 30 days.

If you cannot view the map on our ‘Contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: wi.coms@nhs.scot.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

NHS Western Isles is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

PDF documents. We endeavour to ensure PDF documents contain titles and Alt text for images, however sometimes we may not be able to meet all accessibility criteria..

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations:

  • https://www.wihb.scot.nhs.uk/news – At 200% zoom, once expanded, the calendar pop ups under ‘From' and ‘To' are partially cut off. This does not meet WCAG 1.4.4 Resize Text.

    We plan for this issue to be resolved by 26/02/25. Any new news we publish will meet accessibility standards.

Government Digital Service Accessibility Report & Content Review

  • Click here to view NHS Western Isles Accessibility Report, produced by the Government Digital Service, on 07/10/24.
  • Click here to view NHS Western Isles Non-accessible Content Review, produced by the Government Digital Service, on 17/01/25.
  • Click here to view NHS Western Isles Non-accessible Content Review, produced by the Government Digital Service, on 07/02/25.
  • Click here to view NHS Western Isles Non-accessible Content Review, produced by the Government Digital Service, on 14/02/25.
  • Click here to view NHS Western Isles Non-accessible Content Review, produced by the Government Digital Service, on 18/02/25.
  • Click here to view NHS Western Isles Non-accessible Content Review, produced by the Government Digital Service, on 19/02/25

NHS Western Isles Website Access Audit Report

Preparation of this accessibility statement

This statement was prepared on 23/01/20. It was last reviewed on 24/02/2025.

This website was last tested on 19/02/24 against the WCAG 2.2 AA standard. The test was carried out by NHS Western Isles in conjunction with our partner digital agency, and used tools such as Wave  – https://wave.webaim.org, The most viewed pages were tested using automated testing tools by our partner digital agency. A further audit of the website was carried out to the WCAG 2.2 AA standard.

We use both automated tools to audit the entire website. We also select pages from different sections of the website to check page templates.

Read the full accessibility test report