News

NHS Western Isles is appealing to everyone with scheduled appointments for Flu and COVID vaccination to please let us know if they are unable to attend for any reason, of if they would prefer a different appointment time.

On one day this week, there were 80 wasted appointments, when people failed to attend scheduled times, and did not notify the NHS. Missed appointments waste vaccinators’ precious time and mean that the number of appointments available for patients is reduced by each non-attendance that occurs. 

NHS Western Isles Chief Executive Gordon Jamieson said: “We would make a plea to everyone with a scheduled appointment to please make every effort to attend. If you are not able to, or do not wish to attend, please let us know as soon as possible. You will not be questioned as to why, however it will help us plan our scheduling more effectively. If you would prefer to reschedule your appointment, please let us know and we can do this for you.

“We would appreciate as much notice as possible if you are unable to attend, but even late notification is better than no notification at all. 

“Letting us know that you are unable to make your appointment means that the appointment time may be offered to someone else, or the clinic could be reorganised to prevent a wasted vaccination clinic time.”

You can notify us if you are unable to attend an appointment at 0808 196 8383 (please leave a message outwith office hours or if lines are busy) or email:wi.covidvax@nhs.scot and this will also allow us to reschedule your appointment if appropriate.