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Patient Travel: At your appointment

Do you need more information about the reason for your visit?

Knowing what to expect from your visit before you go may be helpful.

You can discuss what is likely to happen before you go with a Practice Nurse, a MacMillan Nurse or your General Practitioner. They may not have all the answers but will do their best to help you.

To further help patients/carers, NHS Western Isles has produced two personal guides to help patients and/or their carers to record, understand and process the information they may receive at clinical appointments:

My Patient Journal (for before a diagnosis is given)
My Journey to Diagnosis (for after a diagnosis is given)

Both can be viewed/downloaded, along with additional Personal Care Plans and additional print-out pages, by clicking here

Questions you might ask

How will you remember all the information you are given by doctors and nurses?

Most of us forget what we want to say when we have the chance, so it may be helpful to jot down questions as you think of them and have them to hand when staff come to see you. Remember, this is your time, and you don’t want to go away feeling confused or with unanswered questions.

Make a note of the questions you have.
Take pen and paper with you to the appointment so you can write down the information you receive either during the appointment or immediately afterwards.
You might want to take a tape recorder wih you, but first check if your consultant is happy for you to use it.
It might also be helpful to take someone with you.

There are many, many questions you might want to ask staff, but some may be things like: